PRIVACY POLICY
At Relotrans, we are deeply committed to respecting your privacy and safeguarding the security of your data. This Privacy Policy outlines how we, along with our affiliates, handle any personal information that can identify an individual, such as names, contact details, and identification data (“personal information”). We pledge to protect all personal information that we receive directly from you or from any third-party sources, ensuring it is kept confidential and in accordance with all relevant Data Protection Legislation (as defined below). We encourage you to review the following sections to better understand the steps we have taken to honor this commitment to you.
Data Protection Legislation refers to any law applicable at any given time concerning the processing of personal information and/or privacy in any jurisdiction to which we are subject. This includes, but is not limited to, the General Data Protection Regulation (EU) 2016/679, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and the CAN-SPAM Act of 2003, along with any legally binding regulations, directions, and orders issued from time to time under or in connection with any such law. For the purposes of the Data Protection Legislation, Relotrans is the entity responsible for determining the purposes and methods of processing any personal information you provide to us or that we obtain about you.
Personally Identifiable Information
When you submit a request or electronically pass information to Relotrans, such as service requests, comments, feedback, or employment applications, we may collect personal information including, but not limited to, your name, title, company, address, phone and fax numbers, email address, country of residence, login credentials, network access and security data, biographical data, online or social media identifiers, and any other data that can be used to identify a person. This information is requested to facilitate your requests, provide personalized service, and maintain communication with you. We may also collect personal information from interactions at trade shows/events, phone calls, surveys, or other correspondence. Rest assured, we do not sell, trade, or rent your personal information to any third parties outside of Relotrans.
If you apply for a job with us, we may collect additional personal information such as your resume, references, and any other information you provide as part of your application. If your application is unsuccessful, unless you request us to retain your information for future opportunities or we need to keep it for legal reasons, we will only retain this personal information for as long as necessary to process your application.
If you are employed by us, we may collect personal information required to fulfill our obligations as your employer, such as for payroll, taxes, or pensions. This may include information related to your performance, any disciplinary actions, work permit or visa applications, immigration compliance, and general personal information such as your name, contact details, and emergency contact information.
If you or your employer (or any other entity you work for) provides services to us, we may receive your personal information in connection with the provision of those services. We will only process such personal information in accordance with this Privacy Policy and the terms agreed upon with your employer or entity.
By visiting and/or contacting us through our website (or otherwise engaging with us), you acknowledge that we may collect, use, and transfer your personal information as outlined in this Privacy Policy. We reserve the right to change this policy from time to time, so please review this page regularly to ensure you are aware of any updates.
Due to our reliance on third-party software and programs to operate our servers, we may inadvertently collect personal information through automatic functions or software updates. We will use reasonable efforts to remove any unintended information from our system as soon as we discover it. If you become aware of any unintended collections, please notify us promptly so that we can take appropriate action.
Sensitive or Special Categories of Personal Information
“Sensitive personal information” refers to personal data regarding an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual orientation, or involvement in any criminal activities. We may request sensitive personal information from you on a voluntary basis, for example, as part of an employment application. While you are free to provide this information at your discretion, please be aware that we may be unable to proceed with certain processes if this information is not provided.
Should we receive sensitive personal information, we will only retain it for as long as necessary to fulfill our legal obligations.
Internet Protocol Address
We may use your Internet Protocol (IP) address to help diagnose problems with our server and to administer our website. Your IP address may be used to identify you during a session and gather broad demographic information, such as the geographic region of the network with which you connect to our website.
Clickstream Data
As you browse the Internet, a trail of electronic information known as “clickstream data” is left at each website you visit. This data can be collected and stored by a website’s server, and it can reveal details such as the type of computer and browsing software you use, the website from which you linked to our site, and in some cases, your email address. We may use clickstream data to analyze how visitors navigate through our website and to improve its design and functionality.
Subject Access Rights
You have the right to request that we do not process your personal information for marketing or research purposes, where we are processing your information based on your consent, or where you have a legal right to object to our processing under applicable Data Protection Legislation. We will usually inform you before collecting your personal information if we intend to use it for such purposes or disclose it to any third party for these purposes. You can exercise your right to prevent such processing by checking certain boxes on forms we use to collect your personal information or by contacting us at any time.
You also have the right to access the personal information we hold about you and to request that we (a) make changes to ensure it is accurate and up to date; (b) erase or stop processing it where there is no longer a legal basis for us to retain it; or (c) in certain cases, transfer any information you provided to us to a specified third party. If you wish to exercise any of these rights, please contact us.
Legal Disclosure and Circumstances of Disclosure
Relotrans may, under valid legal processes such as a search warrant, subpoena, or court order, allow access to information, including personal information, in order to comply with such legal obligations and protect our rights and property. In certain special emergencies where physical safety is at risk, we may also allow access to this information. Additionally, we reserve the right to disclose any information obtained from or about you, including personal information, IP addresses, and clickstream data, to third parties in connection with a merger, acquisition, bankruptcy, or sale of all or substantially all of Relotrans’s assets.
Linked Sites
Our website and marketing messages may contain links to other websites not within our control. These websites may also reference or link to additional websites. Relotrans is not responsible for the privacy practices or content of websites beyond our own, nor for the privacy protection of any personal information you provide to those websites.
Children
Our website is not directed at or intended for children. Relotrans does not knowingly collect information from children. Because our website does not automatically distinguish between child and adult visitors, if we believe that a child has provided personally identifiable information without the necessary consent, we will use reasonable efforts to confirm such consent or remove the information from our files.
User’s Acceptance of This Policy
By visiting our website, you agree to the terms of Relotrans’s Privacy Policy. If you do not agree with these terms, please do not use our website. We reserve the right to change, modify, add, or remove portions of this Privacy Policy at any time. Your continued use of our website or provision of personal information to Relotrans following the posting of changes to these terms means you accept those changes.
If you have any questions or comments regarding privacy issues or would like more information about how we use your personal information, please contact us at [privacy@relotrans.com](mailto:privacy@relotrans.com).
Security
We take security seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect about you. However, due to the nature of the Internet, we cannot guarantee that communications between you and Relotrans, and between Relotrans and our partners and suppliers, will be free from unauthorized access by third parties. If you suspect or become aware of a security incident, such as a stolen password or a suspicious communication, please forward the communication to us or report the incident using our contact details. Users of our website do so at their own risk.
Use of U.S. Website and International Data Processing
Any personal data you provide to us, or when you contact Relotrans’s service specialists or technical support, may be processed in jurisdictions with different levels of data protection than your own. Specifically, your data may be processed in the United States by Relotrans or a party acting on our behalf.
Relotrans is responsible for the processing of your personal data, and our goal is to give you control over your personal information. When necessary, we will take steps to comply with applicable data protection laws regarding any cross-border data transfers. These steps may include incorporating standard terms into contracts that govern data transfers or transferring data only to countries with prior approval from the relevant regulatory authorities.
By providing personal data to Relotrans through our website, you acknowledge and consent to the processing of your data in the United States.
Cookie & Privacy Notice for Relotrans
At Relotrans, we value the privacy of our customers, including those who visit and use our website. To help you better understand our Privacy Policy and, specifically, how we use web cookies, we have created this supplemental Cookie & Privacy Notice. This notice explains how the Relotrans Privacy Policy applies to those who use our website and how cookies play a role in enhancing your experience.
Website Cookie Policy
Relotrans or its authorized service providers may monitor your activities, preferences, and transactional data related to your use of our website. While we may collect or log this information, it is not linked to other personal information, such as your IP address. We use this collected or logged information primarily to diagnose technical issues with the website. Relotrans or our authorized service providers may also use this information to analyze aggregate traffic patterns throughout the website. By accessing any of our websites, you agree that this Cookie Policy applies whenever you access our website on any device.
Any updates to our website policy will be posted here, and we reserve the right to modify this policy from time to time. Your continued use of our website after any such changes have been posted will indicate your acceptance of those changes.
Cookies
If website usage information is developed in connection with your IP address through session cookies, we will only use this information to facilitate your use of the Relotrans website. Cookies are data files that are stored on your computer by a website. These session cookies are removed at the end of your visit. For more information on cookies, please visit [whatarecookies.com](http://www.whatarecookies.com). You may set your browser to notify you when you receive a cookie or to refuse to accept it. However, be aware that this may interfere with or disable certain website functionalities. For example, many websites use cookies to allow automatic login. Disabling or removing cookies may require you to log in manually each time you visit the website. You may also delete cookies from your computer through your browser settings.
Types of Cookies Used by Relotrans
Necessary Cookies: These cookies are essential for you to receive services on our website. For example, they allow the operation of online shopping carts or ensure compliance with legal obligations, such as keeping your information secure.
Performance Cookies: These cookies are crucial for the operation of our website and ensure that you receive the services you request, such as keeping your data safe and secure.
Functionality Cookies: These cookies help us identify unique visitors to our website. If you log in to the website, these cookies allow us to remember who you are and what your preferences are, enabling us to provide you with personalized access to your account pages or your chosen font size. They also help keep your visit to the site secure and enable enhanced, personalized features such as watching a video. While functionality cookies may collect anonymized information, the cookies on our website generally collect only anonymous data.
Experience Cookies: These cookies collect information about your browsing habits to make advertising more relevant to you and your interests. They gather the most information about users.
Session Cookies: These cookies are designed to ensure that your visits to our website are as smooth as possible. Their primary uses include:
1. Allowing us to identify your device as you navigate the website, so you are not treated as a new visitor each time you visit another part of the website.
2. Ensuring that the servers powering the website serve an equal number of users, helping to make browsing faster and more responsive.
3. Noting your browser’s capabilities.
If you have any questions or concerns about our Cookie & Privacy Notice or how we handle your personal information, please don't hesitate to contact us.
Contact details
If you believe that Relotrans has not complied with this Privacy and Cookie Statement, or if you have any questions about our privacy practices please contact us at privacy@relotrans.com.
Alternatively, you may write to the Relotrans Privacy Officer at:
Relotrans
260 Merrimac Street
Newburyport, MA 01950